The Internet has been touted as the greatest resource for the used car buyer. Prospective buyers can find trade-in, private party, and retail values in a heartbeat. The question to consider, however, is what Internet source is right? The three major sites: NADA, Edmunds, and Kelly Blue Book are clamoring to be the Trusted Authority on used car values. Yet price discrepancies are frequently in the $1000’s from site to site. Which web site, if any, is the most accurate source f...
If you walked into your local car dealer and requested a 30,000-mile maintenance service, is it safe to assume that the dealer will follow manufacturer guidelines when servicing your car? Should the dealer “only” follow manufacturer guidelines? Can they bend the guidelines…?
Here’s a recent and very common scenario that occurred at a local Toyota dealership….
A service customer called the dealer to schedule the manufacturer’s recommended 30,000-mile service for his 2005...